Digital Property Level 3 Apprenticeship - Harper Macleod
QA Limited · Scotland · G1 3PE
About the role
Ready to kickstart your legal career? 🚀 Launch your journey with Harper Macleod and earn while you learn! We're on the hunt for a Digital Applications Support apprentice to join our dynamic team in Glasgow and make a real impact. 💼
What You'll Be Doing:
- Be the first point of contact for our clients, managing their queries and directing them where needed. 📞
- Become a pro with 3E, our legal practice management system, handling client data and billing like a boss. 💻
- Master Worksite for creating and managing client files, making sure all info is spot on. 📂
- Help whip up formal offers and routine documents using MS Word – precision is key! ✨
- Juggling meetings and appointments? You'll be arranging them like a pro with Microsoft Outlook. 📅
- Support our client advisors with billing and credit control. 💰
- Craft, edit, and format all sorts of business documents, ensuring they look sharp and professional. ✍️
- Keep our digital and physical information organised, from filing to scanning, and always protect confidential data. 🔒
- Team up with colleagues to understand workloads and prioritise tasks like a productivity guru. 🤝
What You'll Need:
- Experience chatting with clients over the phone. 🗣️
- Solid admin experience under your belt. ✅
- Bonus points if you've worked in a commercial setting before! ⭐
- Top-notch computer skills. 🖱️
- Amazing organisation and admin skills. 🧠
- Fantastic communication skills – you can chat and write with confidence. 💬
- The ability to juggle tasks, meet deadlines, and stay calm under pressure. 🎢
- You're a natural problem-solver who can take initiative. 💡
- A keen eye for detail – nothing gets past you! 👀
The Deets:
- Programme: Digital Applications Support SCQF L6
- Location: Glasgow - Harper Macleod, Glasgow 📍
- Salary: £24,479 per year 💸
- Working Hours: 35 hours per week, Monday to Friday, 9 am - 5 pm. ⏰
Perks & Benefits:
- 4 pm finish on your birthday! 🎂
- Extra holidays at Christmas to recharge. 🎄
- Exclusive discounts. 🏷️
- Funding for external training to boost your skills. 📚
- Critical illness protection. ❤️
- Life assurance. 🛡️
- Discounted conveyancing. 🏠
- Discounted eyecare. 👓
- Charity donations through payroll. 🌱
- Cycle to work scheme. 🚴
- Option to buy additional leave. 🏖️
- CSR days to give back. 🌍
- Recruitment finder's fee. 📣
- Pension scheme to save for your future. 📈
Your Future Here:
Smash it in this role, and you could be offered a permanent position at the end of your qualification! Many of our former apprentices are thriving with us today. Your future salary will be discussed if a permanent offer is on the table. 🌟
About Harper Macleod:
Want to work for one of Scotland's leading law firms? 🎉 Harper Macleod is an award-winning legal powerhouse, and we're super proud of our apprenticeship programme. We've even won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years running! 🏆
Ready to Apply?
Hit that apply button to learn more and submit your application! Psst... applications might close early, so don't wait around! 😉
Key responsibilities
- Act as the initial point of contact for client queries, managing and escalating as required.
- Develop expertise in legal practice management and CRM platforms.
- Create, edit, and maintain business documents, correspondence, and reports.
- Manage digital and physical information, ensuring data security and confidentiality.
- Provide administrative support, including scheduling meetings and assisting with billing processes.