It Consultant Level 3 Apprenticeship 2026 - Turn It On
QA Limited · South East · BR6 0JY
About the role
Join our crew as an Apprentice ICT Support Star! 🚀
Are you ready to dive into the world of tech and make a real difference in schools? We're on the lookout for an enthusiastic apprentice to join our awesome team. You'll be the go-to person for general and routine ICT support for both staff and students. Think basic IT troubleshooting and fixes 🔧, keeping equipment in tip-top shape ✨, and lending a hand with common software – all while learning from our senior pros.
We're all about learning and delivering top-notch support that screams "Turn IT On values!" 💯
Your Mission, Should You Choose to Accept It:
- Level Up Your Skills: Work with your Line Manager or Network Manager to ensure our schools are getting the absolute best service. You'll learn to request, track, and close quotes with all the crucial details. 📝
- Master the Tech: Get hands-on with maintaining an accurate database of school hardware and software. You'll learn and demonstrate the skills to operate securely across all platforms, following all the rules. 🛡️
- Communication is Key: Ensure all your emails and chats are super professional, whether you're talking to internal colleagues or our external school pals. Report any hiccups or feedback so we can keep getting better! 🗣️
- Apprentice Academy: Attend training workshops and smash your coursework on time, just like a true apprentice champ! Keep those communication lines open with schools, your manager, and the rest of the team. 🤝
What You'll Bring to the Table:
- A basic understanding of ICT and techy stuff. 💻
- You're eager to learn new programs and website interfaces – like a sponge! 🧽
- A flexible and friendly vibe. 😊
- Passion for making a positive impact on teachers and students alike. ❤️
- Adaptability to handle changes and travel to different schools. 🚗
- The ability to work solo and manage your own time like a boss. ⏰
- A true team player spirit! 👯
- Superb customer service skills. ⭐
Your Entry Ticket:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- Please note: You shouldn't already have a qualification at the same or a higher level than this apprenticeship in a similar subject.
- Got a mix of qualifications and experience that shows you're ready? You could still be considered! 👍
- If your qualifications are from outside the UK, you'll need an official document comparing them to UK standards. 🌍
Work Schedule:
- 37.5 hours per week
- Monday to Friday, 8:00 AM - 4:30 PM 🗓️
Your Future Awaits:
- Get this: 90% of our apprentices land permanent jobs after finishing! That's way above the national average! 📈
About Us:
Turn IT On is all about providing awesome ICT and computing support, MIS help, GDPR services, and training to over 1,000 schools. Our team truly gets education, with many having worked in schools themselves. We're a big, friendly team across London and the Southeast, dedicated to putting schools and their needs first. We handle the tech so educators can focus on teaching and learning. We celebrate diversity and offer a flexible, supportive environment where everyone is trusted and respected. 🙌
Ready to Apply?
Hit that apply button to learn more! Psst... applications might close early, so don't wait! 😉
Key responsibilities
- Provide general and routine ICT support to staff and pupils.
- Learn to maintain an up-to-date and accurate database of school hardware and software.
- Attend apprenticeship training workshops and complete coursework in a timely manner.
- Ensure high standards of written and verbal communication with internal and external customers.
- Learn and demonstrate skills for secure operation across all platforms and areas of responsibility.