Apprentice Customer Service Advisor
EE · North East · DL6 1AA
About the role
Apprentice Customer Champion 🚀
Location: Darlington
Type: Full-Time, Permanent
Salary: £20,280.00 per year | £10.40 per hour
Ready to kickstart a career and get paid for it? ✨ If you're buzzing with energy, eager to learn, and focused on building your future, EE wants YOU!
Join our award-winning Apprenticeship scheme and use your awesome personality and enthusiasm to deliver amazing EE experiences to our customers. You'll be helping them navigate everything from their bills and contracts to unlocking the full potential of their new smartphones. 📱
No specific background needed – just bring your energy, talent, and ambition! This is your chance to earn fast, learn tons, gain an NVQ qualification, and enjoy all the perks of working with Britain's most cutting-edge mobile network. 🤩
At EE, we're more than a team; we're a family, and that includes our customers! Your mission is to provide exceptional and personal service, every single time. 🤝
Your Future With Us: We're super passionate about your career growth and development. When you're ready, we'll be there to support you every step of the way. 📈
Are You The One? We believe in a personal environment where everyone belongs. We celebrate diversity in all its forms – age, race, sexuality, disability, religion, or gender identity. Everyone is welcome at EE! 🌈
What's In It For You?
- A fantastic starting salary of £20,280 + exciting incentives! 💰
- Huge discounts on EE & BT products (Mobile, Broadband, etc.) – save hundreds! 💸
- Volunteering days to give back to your community. 💖
- Optional Private Healthcare & Dental for you and your family. 👨👩👧👦
- Share scheme to invest in EE at a discount. 📈
- 25 days holiday (with option to buy more!). ☀️
- Optional Pension scheme for your future. 🛡️
- Critical Illness cover.
- Childcare vouchers. 👶
- Gym membership discounts. 💪
- Family attraction discounts all year round! 🎉
- Plus, those little extras: free parking, subsidised canteen, free tea & coffee, and even a concierge! ☕
What Are You Waiting For? If this sounds like your dream start, get in touch! Let's get the conversation started. 🔥
Key responsibilities
- Ensure customers receive an exceptional and personal service.
- Assist customers with queries regarding bills, contracts, and smartphone features.
- Actively engage in learning and training towards an NVQ.