Apprentice Customer Service Advisor
EE · North East · TS17 0AA
About the role
🚀 Apprentice Customer Advisor - Your Future Starts Here! 🚀
📍 Location: Darlington
💼 Type: Full Time, Permanent
💰 Salary: £20,280.00 per year | £10.40 per hour
The Opportunity:
Ready to kickstart a career that pays and lets you shine? ✨ Want to learn and grow while making a real impact? If you're ambitious and eager to build a strong future, you could be exactly who we're looking for at EE!
Join our multi-award-winning Apprenticeship scheme and use your energy, enthusiasm, and positivity to deliver awesome EE experiences for our customers. You'll be helping people with everything from their bills and contracts to mastering their new smartphone. 📱
No matter your background, all you need is the drive, talent, and ambition to launch an amazing career with EE. Get ready to learn loads, earn well, train towards an NVQ, and enjoy all the perks from Britain's leading mobile network.
We're more than just a team; we're a family that extends to our customers. Your role will be to ensure everyone receives an exceptional and personal service, every single time. ❤️
Your Future With Us:
We're all about helping you progress and are committed to your growth and development. When you're ready for your next step, we'll be there to support you. 📈
Are You The One?
We believe in a personal and supportive environment where everyone feels valued. We're dedicated to building a community where everyone belongs. We celebrate diversity in all its forms – age, race, sexuality, disability, religion, or gender identity. Everyone is welcome at EE. 🌈
What's In It For You?
Being part of the EE family comes with a heap of awesome benefits:
- A great starting salary of £20,280 + year-round incentives! 💸
- Huge discounts on EE & BT products (Mobile & Broadband) – save hundreds annually! 🤩
- Volunteering days to give back to your community. 🤝
- Optional Private Healthcare & Dental for you and your family. 🦷
- A share scheme to invest in the company at a discounted rate. 📈
- 25 days holiday (with options to buy more). 🏖️
- Optional Pension scheme for your future security. 🏦
- Critical Illness cover. 💪
- Childcare vouchers. 👶
- Gym membership discounts. 🏋️♀️
- Discounts off family attractions all year round. 👨👩👧👦
- Plus, little extras like free parking, a subsidised canteen, free tea & coffee, and even a concierge service. ✨
What Are You Waiting For?
Think you're a great fit? We'd love to hear from you! Get in touch to start the conversation. 👇
Key responsibilities
- Deliver an exceptional and personal customer experience.
- Provide assistance with customer inquiries related to billing, contracts, and smartphone features.
- Actively engage in learning and training to achieve an NVQ qualification.
- Apply charm, enthusiasm, and belief in all customer interactions.