Apprentice Customer Service Advisor
EE · North East · DL12 0AA
About the role
Location: Darlington 📍
Job Type: Permanent, Full-Time 🚀
Salary: £20,280.00 per year (£10.40 per hour) 💰
Your Next Big Move: Apprentice Customer Service at EE! ✨
Are you ready to ditch the "what ifs" and jump into a career that pays? Got that spark of brilliance and a hunger to learn? If you're serious about kicking off your career, then EE could be your perfect match! 😉
Join our multi award-winning Apprenticeship scheme and be the reason our customers have the best EE experience, every single time they connect with us. You'll be the go-to person for everything from bills and contracts to unlocking the coolest features on their new smartphone. 📱
Seriously, no specific background needed! All we're looking for is your energy, talent, and ambition to launch an epic career at EE. Buckle up, because you'll be learning a ton, earning fast, working towards an NVQ, and scoring all the sweet perks from the UK's most cutting-edge mobile network. 💯
At EE, we're more than just a team; we're a family. That goes for our customers too! Your mission? To make sure every customer gets that exceptional, personal service that’s EE all over. ❤️
Your Future With Us 🌟
We're all about helping you grow and get to where you want to be. Your career progression is our priority, and we'll be with you every step of the way.
Think You've Got What It Takes? 🤔
We're building a community where everyone feels they belong, treated with the respect you deserve. We celebrate diversity in every form – age, race, sexuality, disability, religion, or gender identity. Everyone is welcome at EE. 🌈
What's In It For You? 🎉
Becoming part of the EE family means unlocking a treasure chest of benefits:
- A great starting salary of £20,280 with incentives throughout the year.
- Massive discounts on EE & BT products – save hundreds yearly on your Mobile and Broadband! 💸
- Volunteering days to give back to your local community. 🤝
- Optional Private Healthcare and Dental for you and your family. 👨👩👧👦
- A share scheme to invest in the company at a discounted rate. 📈
- 25 days holiday (with the option to buy more!). ✈️
- Optional Pension scheme to secure your future. 🛡️
- Critical Illness cover.
- Childcare vouchers. 🍼
- Gym membership discounts. 💪
- Attraction discounts for the whole family. 🎟️
- The little extras: free parking, subsidized canteen, free tea and coffee, and even a concierge! ☕
What Are You Waiting For? 🚀
If you're nodding along and thinking, "This is me!" then we absolutely want to hear from you. Let's start the conversation! 🗣️
Key responsibilities
- Ensure customers experience the best of EE.
- Assist customers with queries regarding bills, contracts, and smartphone features.
- Provide exceptional and personal customer service.
- Actively engage in learning and development.
- Undertake training towards an NVQ qualification.