Apprentice Customer Service Advisor
EE · North East · NE33 1AF
About the role
Job Title: Customer Service Apprentice 🚀
Location: North Tyneside, Cobalt Business Park, North Shields 📍
Hours: Full-time, Permanent 📅
Salary: £20,280.00 per year / £10.40 per hour 💰
About the Role:
Ready to dive into a career that's as dynamic as you are? ✨ If you're brimming with enthusiasm, eager to learn, and have a clear vision for your future, then EE could be the perfect launchpad for you! Join our multi award-winning Apprenticeship scheme and use your natural charm and positive attitude to create unforgettable customer experiences. You'll be the go-to person for all things EE, helping customers navigate everything from their bills and contracts to unlocking the full potential of their smartphones. 📱 No matter your background, if you've got the energy, talent, and ambition, we want to hear from you! Get ready to learn loads, earn fast, work towards an NVQ, and enjoy all the perks of being with Britain's most cutting-edge mobile network. We're more than just a team; we're a family, and that extends to our customers. Your mission is to deliver an exceptional and personal service, every single time. ❤️
Your Future With Us:
We're serious about your career progression! 📈 We're committed to your growth and development, and when you're ready, we'll be right there to support you in reaching your goals.
Are You Our Next Star?
We champion a personal and inclusive environment where everyone feels valued and respected. We’re committed to building a community where you belong, regardless of your age, race, sexuality, disability, religion, or gender identity. We recognise, celebrate, and embrace diversity at every level. Everyone is welcome at EE. 🌈
What's In It For You?
Joining the EE family comes with a whole host of awesome benefits:
- A great starting salary of £20,280 + incentives throughout the year 🌟
- Massive discounts on EE & BT products (Mobile & Broadband) – saving you hundreds every year! 💸
- Volunteering days to give back to your community 🤝
- Optional Private Healthcare and Dental for you and the family 🦷
- A Share Scheme to invest in the company at a discounted rate 📈
- 25 days holiday, with the option to buy more 🏖️
- Optional Pension scheme to protect your future 🏦
- Critical Illness cover 💪
- Childcare vouchers 👶
- Gym membership discounts 🏋️♀️
- Discounts on attractions for the family year-round 🎉
- Plus the little extras: free parking, subsidised canteen, free tea and coffee, and even a concierge service! ☕🅿️
What Are You Waiting For?
If you're ready to make your mark and believe you'd be a fantastic fit, we'd love to connect! Reach out and let's start the conversation. 👋
Key responsibilities
- Ensure customers experience the best of EE.
- Assist customers with inquiries regarding bills, contracts, and smartphone features.
- Provide exceptional and personal service to all customers.