Digital Support Level 3 Apprenticeship - Construction Civils Solutions Ltd

About the role

🚀 Kickstart your digital career in Glasgow with an awesome supportive team! 🤩 Learn essential skills in CRM, Excel, and top-notch customer service, all while earning and working towards a recognised qualification! 🎓

Who are Construction Civils? 🤔

We're a buzzing recruitment organisation based right here in Glasgow, and we're on the hunt for a motivated Apprentice to join our junior resourcing squad! 🌟 We're currently hiring for a Digital Support Apprentice to be the backbone of our Livingston site and smash it on an SCQF Level 6 Apprenticeship Programme. 💯

What will you be doing? 🛠️

• Be the first point of contact for all incoming enquiries in our business resource team. You'll be a pro at problem-solving and making sure calls and messages get to the right people. 📞
• Become the ultimate business superuser of Bullhorn – our super-slick CRM system built for recruiters! You'll be collaborating across teams and helping your colleagues out. 🤝
• Master Odro and become the go-to person for supporting business development.
• Keep our directors' shared diaries organised using Gmail. 🗓️
• Ensure all worker compliance is on point – think tickets, competencies, and more! ✅
• Send out those important business terms and conditions to new clients and keep track of them using Google Sheets. 📊
• Craft and send out engaging Mailshots via Outlook to attract awesome new candidates. ✉️

What we're looking for in you: ✨

• Killer customer service skills and super clear communication with clients and colleagues alike. 🗣️
• A genuine team player spirit – we're all in this together! 💪
• Great communication skills (seriously, they're key!).
• A desire to learn and grow! 🌱

Your typical week: 🗓️

Monday to Thursday: 8:30 am - 5:00 pm

Friday: 8:30 am - 4:00 pm

The perks: 🎉

• A generous 25 days annual leave plus bank holidays, plus a well-deserved shutdown between Christmas and New Year! 🎄
• Birthday leave – extra holiday if your birthday falls on a working day! 🥳
• Get involved in team commission, all based on awesome team performance! 💰
• Loads of career development and training opportunities to help you climb the ladder. 🪜

Your future: 🚀

Nail your apprenticeship and you'll land a full-time role with us! 🎉

Ready to apply? 🚀

Hit that apply button to kickstart your journey! Psst... applications might close early, so don't delay – apply today to avoid disappointment! 😉

Key responsibilities

• Responding to incoming enquiries, problem-solving, and accurate message transfer to internal stakeholders
• Becoming a superuser of the Bullhorn CRM system and providing collaborative support to colleagues
• Becoming an expert in Odro to support business development activities
• Managing shared diaries for directors using Gmail
• Obtaining worker compliance documentation

Skills