Digital Support Level 3 Apprenticeship - Inex Works

About the role

Join Inex Works: Digital Applications Apprentice 🚀

For 30 years, Inex Works has been a leader in civil, grounds, and winter maintenance across Scotland, building a solid reputation for professionalism and steady growth. We're passionate about supporting the next generation and have a proven track record of developing Modern Apprentices, offering clear pathways for career progression and further training. 💡

About the Role:

This is your chance to dive into the world of digital applications as a Digital Applications Apprentice! You'll join our team, playing a crucial role in managing client records and supporting our busy office. We offer a super relaxed culture, with early finishes on Fridays 🎉 and dress-down days – the perfect launchpad for your career.

What You'll Be Doing:

• Mastering Outlook: Handling company client email inboxes. 📧
• MS Office Pro: Becoming a wizard with Word for audio typing, creating digital files, and generating documents. ✍️
• SharePoint Savvy: Collaborating and managing files on Microsoft SharePoint. 📂
• Intranet Access: Working remotely on our Employee Intranet. 💻
• First Impressions: Being the first point of contact for customer calls, delivering clear and positive responses. 🗣️
• WhatsApp Watch: Monitoring and actioning internal employee WhatsApp groups. 📱
• Excel Expert: Updating tracking systems with Microsoft Excel. 📊
• Quote Creator: Compiling client quotations using Word and Outlook. 📄
• Tracking & Actioning: Logging and managing client quotations and works instructions from start to finish in Excel. ✅

What You Bring:

• A proactive and hardworking attitude. 💪
• Confidence and a can-do approach. 😎
• A real eagerness to learn and grow. 🌱
• Fantastic communication skills, both verbal and written. 💬
• Excellent command of English. 💯

Working Hours:

• 37.5 hours per week
• Monday - Thursday: 8:30 am - 5:00 pm
• Friday: 8:30 am - 2:30 pm (Early finish! 🙌)

Your Benefits:

• Salary increase after your first year of apprenticeship. 💰
• Company pension scheme. ☁️
• Generous annual leave, increasing with service. 🏖️
• Attendance bonus up to £1000 per annum. 🎁
• Onsite parking. 🚗
• Company events – let's have some fun! 🎉
• Real career progression opportunities. 📈

Future Prospects:

Inex Works is famous for promoting from within! You'll have the chance to continue developing your skills and work towards additional qualifications.

Ready to kick-start your digital career? Apply now! 🔥 Applications may close early, so don't delay.

Key responsibilities

• Oversee, respond and action company client Microsoft Outlook mailboxes
• Develop expertise in all Microsoft packages for digital file and document creation
• Provide first response for customer calls via internal telephony system
• Update and maintain tracking systems using Microsoft Excel
• Log, monitor, and action client quotations and works instructions through to completion

Skills