Sales Data Administrator Level 3 Apprenticeship - Support Warehouse

About the role

🚀 Join Support Warehouse as our next Sales Data Administrator! 🚀

Support Warehouse has almost 20 years of global experience in managing and procuring IT asset maintenance. We're specialists in handling warranty management and renewing IT hardware service contracts, helping organisations get the best service agreements for their IT infrastructure. 💻✅

What's the gig?

As a Sales Data Administrator, you'll be the rockstar supporting our sales teams, making sure all the operational stuff runs like clockwork. You'll be the backbone of our sales org, managing everything from quotes to cash. 💰📈

What you'll be doing:

• Getting quotes, proposals, and sales orders ready and processed. 📄
• Keeping customer and sales info sharp in our systems (SharePoint, BC, etc.). 🗄️
• Making sure the whole quote-to-cash process is super accurate – from creating quotes to processing orders and sorting out any hiccups. 👍
• Accurately processing and booking customer orders in our finance system. 💳
• Registering services and chatting with suppliers via their portals to get order confirmations. 🗣️
• Teaming up with Sales, Finance, and Operations to speed up quote requests and orders. 🤝
• Keeping track of quote requests, monitoring progress, and following up with clients and our internal teams. 🏃‍♀️
• Maintaining up-to-date customer records, sales data, and documents in our CRM. 🌟
• Answering partner and internal questions and sharing product/service info. ❓
• Handling internal escalations and making sure issues get sorted ASAP. ⚡
• Keeping everyone in the loop with clear and timely updates between teams and stakeholders. 📢

What makes you awesome for this role:

• You're a super-organizer who can juggle a bunch of things. 🤹
• Your communication skills (written and spoken) are top-notch. 💬
• You're a whiz with Microsoft tools, especially Excel and Business Central. 💯
• You've got a keen eye for detail and a knack for solving problems proactively. 👀
• You thrive in a fast-paced team environment. 🏎️

What you need to get started:

• 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
• GCSE Maths and English (or equivalents) at grades 3+ (D or above).
• You shouldn't already have a qualification at the same or higher level in a similar subject.
• We can also consider you if you have a mix of qualifications and experience that shows you've got the foundational skills.
• If you have international qualifications, you'll need an official document comparing them to UK standards.

The perks:

• Hybrid working is on the table after your probation. 🏡
• 25 days of annual leave to recharge. 🏖️
• A contributory pension scheme. 💼
• A sweet retail discount scheme. 🛍️

Your schedule:

• 37 hours a week, Monday to Friday, 9 am to 5 pm. ⏰

What's next?

• Around 90% of our apprentices land permanent jobs after finishing their program – that's 20% higher than the national average! 🎉

Ready to apply?

Hit that apply button to learn more! 🖱️ Heads up: applications might close early, so don't wait! 🏃‍♂️💨

Key responsibilities

• Prepare and process quotes, proposals, and sales orders.
• Apply accurate and up-to-date customer and sales records in internal systems.
• Process and book customer orders accurately within the finance system.
• Register services and manage supplier interactions via supplier portals.
• Collaborate cross-functionally with Sales, Finance, and Operations.

Skills