It Support Level 3 Apprenticeship - Dbpixelhouse Limited
QA Limited · South West · GL20 8TD
About the role
🚀 IT Support Apprentice 🚀
About Us:
We're a buzzing IT services company that powers high-profile live events and keeps tech running smoothly at awesome permanent venues. Think epic corporate shows and crucial networks at places like Farnborough and Gloucester Rugby. We're all about hands-on, people-focused tech solutions. 💡
Our team rocks it everywhere – from our workshop prepping gaming PCs and network gear 💻, to loading trucks, setting up massive LED screens, and tackling IT support tickets. Every week is different, and that's the best part! If you're ready to launch your career in a role that's super varied, collaborative, and packed with learning opportunities, this is your moment. ✨
About the Role:
We're on the lookout for an enthusiastic individual to join us as an IT Support Apprentice. You'll be learning the ropes and supporting our experienced crew. 🤝
This is your chance to grab valuable skills, knowledge, and experience while crushing a Level 3 Information Communications Technician Apprenticeship. 🎓
What You'll Be Doing:
- Helping check, pack, and prep IT and AV gear for events. 📦
- Tackling basic repairs, managing inventory, and building equipment. 🛠️
- Supporting the upkeep of permanent network setups at key spots. 🌐
- Learning to service and support onsite servers (with guidance, of course!). 👨💻
- Getting involved in general warehouse and logistics stuff, including moving things around. 💪
- Getting a taste of the cutting-edge tech used in live event production. 🤩
Skills We're Keen On:
- You're self-motivated and eager to learn and roll with the punches. 🌱
- You're a team player who loves getting hands-on. 🙌
- You can chat easily and connect with people. 🗣️
- You've got a keen eye for detail and a smart, organised way of working. 🧐
- You're comfortable with a role that involves being on your feet and active. 🏃
- You can juggle tasks and adapt to new challenges weekly. 🔄
- You've got a genuine interest in IT, live events, and all things tech. 📱
- You've got a flexible attitude and a positive, go-getter mindset. 😎
Bonus Points:
- A full UK driving licence is a must! 🚗
- This role involves manual handling and working across different locations.
Entry Requirements:
- 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject.
- GCSE Maths and English (or equivalents) at grades 3+ (D or above).
- You shouldn't have already completed a qualification at the same or higher level in a similar subject.
Got Experience?
If you have relevant qualifications or work experience, we're keen to hear from you! We're looking for potential and a willingness to learn. 💯
Working Hours:
40 hours per week, 8am - 4pm, Monday to Friday. ⏰
Perks of the Job:
- Onsite canteen. 🍔
- Awesome social events, seasonal parties, and more! 🎉
- Gym membership discounts. 🏋️♀️
- Group life assurance. ⛑️
- Pension contribution. 💰
Your Future:
Work with our Workshop Manager, support tons of cool events, and build solid skills to become a fully qualified IT technician. If we're a great match, a full-time role could be waiting for you after your apprenticeship. 🌟
How to Apply:
Ready to jump in? Click the apply button to learn more and submit your application! Heads up: applications might close early, so don't wait too long! ⏳
Key responsibilities
- Support with checking, packaging, and preparing IT and AV equipment for events
- Carry out basic repairs, inventory management and pre-building of equipment
- Support with maintenance of permanent network installations at key locations
- Learn to service and support onsite servers under supervision
- Help with general warehouse and logistics activities, including manual handling