Bar And Waiting Apprenticeship

About the role

Hospitality Apprentice – Bar & Waiting Staff 🍻

Ready to dive into the world of hospitality and create amazing guest experiences? ✨ We're looking for energetic and enthusiastic individuals to join our front-of-house team as Apprentices. If you're 18+, passionate about people, and eager to learn, this is the perfect launchpad for your career! 🚀

What you’ll do:

• Be the welcoming face and friendly voice our guests remember! 👋
• Master our menu, share your fave recommendations, and make every guest feel special. 🌟
• Build connections with regulars, remembering their preferences and having genuine chats. 🗣️
• Ensure everyone’s having a brilliant time and get feedback to make things even better. 👍
• Provide speedy, top-notch service, handling any questions or issues like a pro. 💯
• Teamwork makes the dream work! Communicate openly, support your colleagues, and contribute to a positive vibe. 💪
• Share your awesome ideas in team meetings. 💡
• Keep our front-of-house, outdoor areas, and loos looking sharp and clean. 🧼
• Jump into all our training sessions and ace those learning modules. 📚
• Always follow brand standards, licensing laws, and company policies. ✅

What you’ll get:

• A Hospitality Team Member Level 2 Apprenticeship over 15 months – no need to attend college! 🎓
• Work-based training with regular catch-ups with your Lifetime Learner Coach and an in-workplace mentor. 🧑‍🏫
• Functional Skills in English and Maths (if needed). ✍️
• Regular reviews to track your progress. 📈
• A massive 33% discount across all our brands! 🍔🍕
• 20% discount for your friends and family too! 👨‍👩‍👧‍👦
• Wagestream: access earned pay when you need it. 💰
• Paid qualifications and growth opportunities. 📈
• Gym membership discounts. 🏋️‍♀️
• Awesome Team Socials! 🎉
• Pension, 28 days paid holiday, high-street discounts, and free shares! 🎁
• Free employee helpline for support. 📞

Pay Rate:

• 18-20 year olds: £10.85 per hour

Important Note: Due to the nature of this role, including the independent sale of alcohol and working within licensed premises, applicants must be aged 18 or over to comply with licensing legislation.

Join us and help make every guest feel truly welcome. We can’t wait to meet you! 😊

Key responsibilities

• Offer a warm welcome, provide personalised recommendations, and ensure efficient service while professionally handling guest queries.
• Maintain open communication, assist team members, and contribute to team meetings to promote a supportive atmosphere.
• Ensure cleanliness and tidiness of the front of house, outdoor, and toilet areas.
• Actively participate in all in-house training, e-learning, and complete assigned learning modules.
• Always adhere to brand standards, licensing laws, and all company policies and procedures.

Skills