Apprentice Customer Service Advisor
EE · North East · DL3 7RR
About the role
📍 Location: Darlington
💼 Job Type: Permanent, Full-Time
💰 Salary: £20,280.00 per year (£10.40 per hour)
🚀 Ready to Launch Your Career with EE? 🚀
Are you ambitious and ready to get paid for it? Got that spark and a desire to keep learning? Know exactly where you want your career to go? If this sounds like you, then you could be the perfect fit for EE! ✨
Join our multi-award-winning Apprenticeship scheme and use your charm, enthusiasm, and belief to give our customers the best EE experience every single time they connect with us. As part of our customer service team, you'll be a pro at helping people navigate everything from their bills and contracts to getting the most out of their new smartphone. 📱
No matter your background, all you need is the energy, talent, and ambition to kickstart an amazing career at EE. Get ready to learn tons, earn fast, gain NVQ qualifications, and enjoy all the perks from Britain's most cutting-edge mobile network. 🌟
At EE, we're more than just a team; we're a family, and that includes our customers! Your role will be to ensure every customer receives an exceptional and personal service. ❤️
🌟 Your Future With Us: 🌟
We're passionate about helping you climb the career ladder and are dedicated to your growth and development. We'll be with you every step of the way, supporting you to achieve your goals. 📈
🤔 Wondering If You're Our Next Star? 🤔
We believe in a personal environment where everyone is treated with respect. We're committed to building a community where everyone feels they belong. We recognise and celebrate differences in age, race, sexuality, disability, religion, or gender identity, embracing diversity at every level. Everyone is welcome at EE. 🌈
🎁 What's In It For You? 🎁
Being part of the EE family comes with a heap of awesome benefits:
- A great starting salary of £20,280 + incentives all year round! 💸
- Massive discounts on EE & BT products (Mobile & Broadband) – saving you hundreds each year! 🤑
- Volunteering days to give back to your community. 🤝
- Optional Private Healthcare and Dental for you and the family. 🦷
- A share scheme to invest in the company at a discounted rate. 📈
- 25 days holiday (with the option to buy more!). 🏖️
- Optional Pension scheme to protect your future. 🛡️
- Critical Illness cover. 💪
- Childcare vouchers. 👨👩👧👦
- Gym membership discounts. 🏋️♀️
- Discounts off attractions for the whole family. 👨👩👦👦
- Plus, the little things: free parking, subsidised canteen, free tea & coffee, and even a concierge! ☕
🔥 What Are You Waiting For? 🔥
Think you'd be a fantastic fit? We'd love to hear from you! Get in touch to start the conversation. 👋
Key responsibilities
- Ensure customers experience the best of EE.
- Assist customers with queries regarding bills, contracts, and smartphone features.
- Deliver exceptional and personal customer service.