Apprentice Customer Service Advisor
EE · South West · PL8 1AA
About the role
Join the EE Apprenticeship: Your Career Starts Here! 🚀
Location: EE Plymouth 📍
Type: Full-time, Permanent 💼
Salary: £20,280 per year (£10.40 per hour) 💰
Start Date: 17/03/2025 🗓️
The Role:
Ready to dive into a career and get paid for it? 🤔 We're looking for energetic, ambitious individuals ready to learn and grow with our multi-award-winning Apprenticeship scheme! ✨ If you're all about making customers feel amazing and want to be the best of EE every time they connect with us, this is for you.
As part of our customer service team, you'll be the go-to person for everything from bills and contracts to mastering the latest smartphone features. 📱 No prior experience needed – just bring your enthusiasm, talent, and drive to launch an epic career. Buckle up for tons of learning, fast earning, an NVQ qualification, and all the perks from Britain's most cutting-edge mobile network. 🌟
We're more than a team; we're a family that includes our customers. Your mission? To deliver exceptional, personal service every single time. 🤗
Your Future With Us:
We're seriously passionate about your career progression. 📈 When you're ready, we'll be right here, supporting you every step of the way to reach your goals.
Are You Our Next Star? ⭐
We believe in a personal and inclusive environment where everyone feels valued and belongs. We're committed to building a community where diversity in age, race, sexuality, disability, religion, or gender identity is celebrated and embraced. Everyone is welcome at EE! 🌈
What's In It For You? 🎉
- Great Pay: A starting salary of £20,280 + bonuses! 💸
- Sweet Discounts: Massive savings on EE & BT products (mobile, broadband, etc.) – saving you hundreds annually! 🤑
- Career Support: We're dedicated to helping you build the career you dream of. 🚀
- Travel Loan: A Season Ticket Travel Loan to help cover your commute. 🚆
- Give Back: Paid volunteering days to support your local community. 💖
- Wellbeing: Optional Private Healthcare & Dental. 🦷
- Little Luxuries: Free tea & coffee, plus a concierge service! ☕
What Are You Waiting For?
Think you've got what it takes? We'd love to chat! Get in touch to start the conversation. 👇
Key responsibilities
- Ensure customers experience the best of EE.
- Assist customers with inquiries regarding bills, contracts, and smartphone features.
- Deliver exceptional and personal service to customers.
- Engage in learning and training towards an NVQ.