Apprentice Customer Service Advisor
EE · South West · PL9 0AA
About the role
Location: EE Plymouth 📍 | Type: Full-time, Permanent 🚀 | Salary: £20,280 per year (£10.40 per hour) 💰 | Start Date: 17/03/2025
Are you ready to kickstart an epic career? 😎 Want to get paid while you learn and grow? Then you might just be EE material! Join our award-winning Apprenticeship scheme and use your amazing energy and passion to give our customers the best EE experience ever. ✨ You'll be the go-to person for everything from bills and contracts to mastering the latest smartphone features. 📱
No matter your background, all you need is that drive and ambition to launch an incredible career with us. Get ready to learn a ton, earn good money fast, work towards an NVQ qualification, and enjoy all the perks of the UK's most cutting-edge mobile network. 🤩
At EE, we're more than just a team; we're a family. This means we treat our customers like family too, ensuring they get a super personal and exceptional service every single time. 💖
Your Future With Us:
We're all about helping you climb the career ladder. Your growth and development are our priority, and we'll be there to support you every step of the way. 🌟
Wondering If You’re What We’re Looking For?
We believe in a welcoming and personal environment where everyone belongs. We celebrate diversity in all its forms – age, race, sexuality, disability, religion, or gender identity. Everyone is welcome at EE. 🌈
What’s In It For You?
Being part of the EE family comes with some seriously sweet benefits:
• A brilliant starting salary of £20,280 + incentives 🎉
• HUGE discounts on EE & BT products (save hundreds on mobile & broadband!) 💸
• Dedicated support to build your dream career path 🗺️
• Season Ticket Travel Loan to help with your commute 🚆
• Volunteering days to give back to your community 🤝
• Optional Private Healthcare and Dental for peace of mind 🏥
• Plus, the little things like free tea & coffee and even a concierge service! ☕
What Are You Waiting For?
Think you'd smash it? We'd love to hear from you. Let's chat and get your EE journey started! 👋
Key responsibilities
- Deliver exceptional and personal customer service.
- Assist customers with inquiries regarding bills, contracts, and smartphone features.
- Actively participate in learning and development towards an NVQ qualification.
- Ensure customers experience the best of EE during every interaction.
- Utilise charm, enthusiasm, and belief when engaging with customers.