Apprentice Customer Service Advisor
EE · South West · PL10 1AA
About the role
Customer Experience Apprentice 🌟 | EE Plymouth | Permanent | £20,280 per year
Are you ready to kickstart your career with EE? 🚀
If you're bold, brilliant, and eager to learn, this is your chance to join our multi-award-winning Apprenticeship scheme! We're looking for enthusiastic individuals to help our customers experience the best of EE every single time they connect with us. In our customer service team, you'll be the go-to person for everything from bills and contracts to the coolest features on the latest smartphones. 📱
What you'll bring:
- Energy, talent, and ambition to launch an amazing career. 💯
- A genuine desire to help people and deliver exceptional, personal service. ❤️
- A willingness to learn, grow, and earn! 💰
No matter your background, if you've got the drive, we want to hear from you. Get ready to learn loads, earn fast, and gain valuable training towards an NVQ qualification. Plus, you'll enjoy all the perks of working for Britain's most cutting-edge mobile network. ⚡
Your Future With Us:
We're passionate about your career progression! When you're ready, we'll be here to support you every step of the way. Your growth and development are our priority. 🌱
We celebrate YOU!
We believe in a personal environment where everyone feels valued. We're committed to building a community where everyone belongs. EE welcomes and celebrates diversity in all its forms – age, race, sexuality, disability, religion, or gender identity. Everyone is welcome here. 🌈
What's in it for you?
- Great Starting Salary: £20,280 per year, plus incentives! 💸
- Awesome Discounts: Huge savings on EE & BT products (mobile, broadband, and more) – that's hundreds of pounds back in your pocket annually! 🤑
- Career Support: We're dedicated to helping you achieve your career goals. 🗺️
- Season Ticket Travel Loan: Get your travel costs covered upfront. 🚆
- Volunteering Days: Give back to your local community. 🤝
- Optional Private Healthcare & Dental: Peace of mind for you and your family. 🏥
- Daily Perks: Free tea & coffee, concierge services, and more! ☕
Location: EE Plymouth
Employment Type: Full-time, Permanent
Start Date: 17/03/2025
Hourly Rate: £10.40
What Are You Waiting For?
If you're excited about this opportunity, we'd love to chat! Reach out and let's start the conversation. 🎉
Key responsibilities
- Ensuring customers experience the best of EE during interactions.
- Assisting customers with inquiries regarding bills, contracts, and smartphone features.
- Providing exceptional and personal customer service consistently.
- Actively engaging in learning and training to achieve an NVQ qualification.