Apprentice Customer Service Advisor
EE · South West · PL6 5AB
About the role
🚀 Apprentice Customer Service Specialist 🚀
Location: EE Plymouth 📍
Type: Full-time, Permanent 🗓️
Salary: £20,280 per year (£10.40 per hour) 💰
Start Date: 17/03/2025 📅
Your Mission:
Ready to make your mark? If you're energetic, keen to learn, and aiming for a career that truly connects, you could be the next big thing at EE! ✨ Join our award-winning Apprenticeship scheme and use your awesome personality to deliver the best EE experience to our customers. You'll be guiding them through everything from bills and contracts to mastering their new smartphone. 📱 No matter your background, we’re looking for your drive, talent, and ambition to kickstart an epic career. Get ready to learn, earn, gain an NVQ qualification, and enjoy all the perks of working for the UK's leading mobile network.
The EE Family Vibe:
We're more than a team; we're a family, and that includes our customers! Your role is all about making sure every customer gets a top-notch, personal service. 🤗
Your Future Here:
We're obsessed with your growth! 📈 We're committed to supporting your career journey and will be there to help you reach your goals.
Are You Our Next Star?
We believe in a supportive, personal environment where everyone belongs. We celebrate diversity in all its forms – age, race, sexuality, disability, religion, or gender identity. Everyone is welcome at EE! 🌈
What's In It For You?
Being part of the EE family means awesome benefits:
- A cracking starting salary of £20,280 + performance incentives! 🌟
- Massive discounts on EE & BT products (save hundreds yearly on your mobile and broadband!). 💸
- Personal career path development. We invest in YOU! 💪
- Season Ticket Travel Loan to help with your commute. 🚆
- Volunteering days to give back to your community. 💖
- Optional Private Healthcare and Dental. 🦷
- Plus, free tea & coffee and even a concierge service! ☕
Ready to Apply?
If you're ready for an exciting career and a supportive team, we want to hear from you! Let's start the conversation. 👇
Key responsibilities
- Ensure customers experience the best of EE.
- Assist customers with billing, contracts, and smartphone features.
- Provide exceptional and personal customer service.
- Engage in learning and training towards an NVQ qualification.