Apprentice Customer Service Advisor
EE · South West · PL19 0AA
About the role
🚀 Job Title: Apprentice Customer Service Superstar 🌟
📍 Location: EE Plymouth
🗓️ Start Date: 17/03/2025
⏰ Type: Full-time, Permanent
💰 Salary: £20,280 per year (£10.40 per hour)
🔥 Are you ready to launch an epic career? 🔥
Want to get paid while you learn? 🤑 Got a spark of brilliance and a hunger to grow? ✨ If you're serious about starting your career journey, you could be exactly who we're looking for at EE!
Join our award-winning Apprenticeship scheme and use your awesome personality, energy, and belief to make sure every customer has an amazing EE experience. 💯 In our customer service team, you'll be the go-to person for everything from bills and contracts to cracking the code on new smartphone features. 📱
No matter your background, if you've got the drive, talent, and ambition, we're here to help you shine. 🌟 Buckle up for loads of learning, fast earning, training towards an NVQ, and all the perks of being part of the UK's most cutting-edge mobile network. 🚀
At EE, we're more than a team; we're a family, and that includes our customers! 🥰 Your mission? To deliver exceptional and personal service every single time.
🌟 Your Future With Us:
We're all about helping you smash your career goals. 💪 When you're ready to take the next step, we'll be there to support your growth and development every inch of the way.
🤔 Think You've Got What It Takes?
We believe in creating a personal environment where everyone is treated with respect. 🙏 We're committed to building a community where everyone feels they belong. No matter your age, race, sexuality, disability, religion, or gender identity – we celebrate our differences and embrace diversity. Everyone is welcome here! 🤗
🎁 What's In It For You?
Being part of the EE family means scoring some seriously cool benefits:
- Awesome Starting Salary: £20,280 per year + bonuses! 💸
- Major Discounts: Huge savings on EE & BT products (Mobile, Broadband & more) – save hundreds annually! 🤩
- Career Path Support: We're passionate about your development. Let us help you build the career you dream of. 📈
- Season Ticket Travel Loan: Get funds upfront for your commute. 🚇
- Volunteering Days: Give back to your local community. ❤️
- Optional Private Healthcare & Dental: Look after yourself and your loved ones. 🦷
- Little Luxuries: Free tea & coffee, plus a concierge service! ☕
- And much more!
🔥 What Are You Waiting For? 🔥
If you're ready to dive in and think you'd be a fantastic fit, we can't wait to hear from you! Let's get the conversation started. 💬
Key responsibilities
- Ensure customers experience the best of EE in every interaction
- Assist customers with enquiries related to bills, contracts, and smartphone features
- Provide exceptional and personal customer service consistently
- Actively participate in learning and training to achieve an NVQ qualification