Apprentice Customer Service Advisor

About the role

EE Plymouth - Customer Service Apprentice 🚀

Where: EE Plymouth 📍

Type: Full-Time, Permanent 🗓️

Salary: £20,280 per year (£10.40 per hour) 💰

Start Date: 17/03/2025

The Role:

Ready to get paid while you get brilliant? ✨ If you're eager to learn, driven to start a career, and a little bit awesome, then you could totally be EE! Join our award-winning apprenticeship scheme and use your energy and enthusiasm to give our customers the best EE experience, every single time they connect with us. You'll be helping them with everything from their bills and contracts to getting the most out of their new smartphones. 📱

No matter your background, all you need is the drive, talent, and ambition to kickstart an amazing career. Buckle up for loads of learning, fast earnings, NVQ training, and all the perks of Britain's leading mobile network. 📶

We're more than a team at EE; we're a family, and that extends to our customers. Your mission? To ensure every customer gets an exceptional and personal service, every time. 🥰

Your Future With Us:

We're passionate about helping you grow and develop your career. When you're ready for the next step, we'll be there to support your journey. 🌟

Wondering If You’re What We’re Looking For?

We believe in a personal environment where everyone feels valued. We're committed to building a community where everyone belongs. Whatever your age, race, sexuality, disability, religion, or gender identity, we celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 💖

Wondering What’s In It For You?

Being part of the EE family comes with heaps of benefits:

• A great starting salary of £20,280 plus incentives throughout the year! 💸
• Huge discounts on EE & BT products (mobile, broadband, and more) – saving you hundreds annually! 🤑
• Support in carving your own career path – we're invested in your development. 🛤️
• Season Ticket Travel Loan to help you get to work. 🚆
• Volunteering days to give back to your community. 🤝
• Optional Private Healthcare and Dental. 🦷
• The little extras like free tea and coffee, and even a concierge service! ☕

What Are You Waiting For?

If you think you'd be a great fit, we'd love to hear from you! Get in touch and let's start the conversation. 👇

Key responsibilities

• Ensure customers experience the best of EE.
• Assist customers with bill, contract, and smartphone feature inquiries.
• Deliver exceptional and personal customer service.
• Actively engage in learning and training towards an NVQ.

Skills