Apprentice Customer Service Advisor
EE · South West · PL12 4AA
About the role
Apprentice Customer Service Champion @ EE Plymouth 🚀
Location: EE Plymouth
Type: Full-time, Permanent 🤝
Salary: £20,280 per year (£10.40 per hour) 💰
Start Date: 17/03/2025 🗓️
Ready to kickstart your career with a bang? 💥
If you're looking to get paid while you learn, have a spark of brilliance (and want to boost it!), and are seriously set on building a career, then EE could be your next move! ✨ Join our award-winning Apprenticeship scheme and use your energy and enthusiasm to make sure every customer gets the ultimate EE experience. You'll be the go-to person for all things EE, from bills and contracts to unlocking the secrets of their new smartphone. 📱
No specific background needed! All you need is the drive, talent, and ambition to launch an amazing career. Get ready to learn tons, earn good money, gain an NVQ qualification, and enjoy all the perks from the UK's leading mobile network. 💯
We're more than just colleagues; we're a family, and that includes our customers! Your mission? To deliver an exceptional, personal service every single time. 🤗
Your Future at EE:
We're all about helping you grow and build the career you dream of. We've got your back every step of the way! 🌱
Think you've got what it takes?
We believe in a supportive environment where you're treated with respect. We're committed to building a community where everyone feels they belong. We celebrate diversity in all its forms – age, race, sexuality, disability, religion, or gender identity. Everyone is welcome here! 🌈
What's in it for YOU?
Being part of the EE family means awesome benefits, including:
- A fantastic starting salary of £20,280 + year-round incentives! 🎉
- Huge discounts on EE & BT products (save hundreds yearly!). 💸
- Support to carve your own career path. We're invested in your development. 📈
- Season Ticket Travel Loan to help with your commute. 🚌
- Volunteering days to give back to your community. ❤️
- Optional Private Healthcare & Dental. 🦷
- Plus, free tea & coffee, and even a concierge service! ☕
What are you waiting for?
If you're ready to join the EE crew, we'd love to hear from you! Let's start the conversation. 👇
Key responsibilities
- Ensure customers experience the best of EE.
- Assist customers with queries regarding their bill, contract, and smartphone features.
- Provide exceptional and personal customer service.
- Actively participate in learning and training towards an NVQ.