Apprentice Customer Service Advisor

About the role

Customer Experience Apprentice - EE Plymouth 🚀

Location: EE Plymouth 📍

Type: Full-time, Permanent 🗓️

Salary: £20,280 per year (that's £10.40 per hour!) 💰

Start Date: 17/03/2025 ✨

About the Role:

Got that spark? ✨ Ready to earn while you learn? Want to kickstart an epic career? If you're nodding along, you might be the next big thing at EE! Join our award-winning Apprenticeship scheme and use your energy and awesome personality to make every EE customer's experience top-notch. 🌟 You'll be helping people out with everything from their bills and contracts to mastering their new smartphone. 📱 No matter your background, if you've got the drive and ambition, EE is your launchpad! Get ready for tons of learning, fast earning, an NVQ qualification, and all the perks from the UK's leading mobile network. 🚀 We're more than a team; we're a family, and that includes our customers. Your mission? Deliver exceptional, personal service every single time. ❤️

Your Future With Us:

We're all about helping you grow! 🌱 We're committed to your development and will support you every step of the way to build the career you dream of.

Think You've Got What It Takes?

We believe in a personal touch – treating you how you'd want to be treated. We're all about building a community where everyone belongs. 🤗 Whatever your age, background, or identity, we celebrate our differences and embrace diversity. Everyone is welcome at EE. 🌈

What's In It For You?

Joining the EE family comes with some seriously cool benefits:

• A great starting salary of £20,280 + performance incentives. 💸
• Massive discounts on EE & BT products (Mobile & Broadband!) – save hundreds yearly! 🤑
• Support to craft your own career path. We invest in your growth. 📈
• Season Ticket Travel Loan – get your commute sorted upfront. 🚇
• Volunteering days to give back to your community. 🤝
• Optional Private Healthcare and Dental. 🦷
• Little extras like free tea & coffee and a concierge service. ☕

What Are You Waiting For?

If this sounds like your vibe, we'd love to chat! Let's get the conversation started. 👇

Key responsibilities

• Ensure customers experience the best of EE.
• Assist customers with queries regarding billing, contracts, and smartphone features.
• Deliver exceptional and personal customer service.
• Actively participate in learning and training towards an NVQ qualification.

Skills