Apprentice Customer Service Advisor
EE · South West · PL4 0AA
About the role
Your EE Journey Starts Here: Customer Service Apprentice - Plymouth 🌟
Location: EE Plymouth 📍
Type: Full-time, Permanent 🚀
Salary: Earn £20,280 per year (£10.40 per hour) 💰
Start Date: March 17, 2025 🗓️
The Role:
Ready to make moves and get paid? Got a spark of brilliance and a hunger to learn? Seriously committed to kickstarting your career? If that sounds like you, you could be the next big thing at EE! ✨ Join our award-winning Apprenticeship scheme and use your energy, enthusiasm, and belief to give our customers the ultimate EE experience. You'll be the go-to person for everything from bills and contracts to the coolest features on their new smartphones. 📱
No matter your background, all you need is the drive, talent, and ambition to launch an epic career with EE. Buckle up – you're about to learn a ton, earn fast, gain an NVQ qualification, and snag all the perks you'd expect from the UK's leading mobile network. ⚡️
We're more than just a team at EE; we're a family, and that includes our customers. Your mission? To deliver exceptional, personal service *every single time*. ❤️
Your Future With Us:
We're all about helping you climb the career ladder and are dedicated to your growth and development. When you're ready for your next step, we'll be there to help you achieve your goals. 📈
Are You Our Kind of Awesome?
We believe in a personal touch, where you're treated how you'd want to be. We're committed to building a community where everyone feels they belong. No matter your age, race, sexuality, disability, religion, or gender identity, we celebrate our differences and embrace diversity. Everyone is welcome at EE! 🌈
What's In It For You?
Being part of the EE family means unlocking a treasure chest of benefits:
- Sweet starting salary: £20,280 + bonus incentives! 💸
- Mega discounts: On EE & BT products – save hundreds on your mobile and broadband every year! 💯
- Career path unlocked: We're passionate about developing our people and will support your journey. 🗺️
- Travel made easy: Season Ticket Travel Loan to help with your commute. 🚆
- Give back: Paid volunteering days to support your local community. 🤝
- Peace of mind: Optional Private Healthcare and Dental. 🦷
- The little extras: Free tea & coffee, and even a concierge service! ☕️
What Are You Waiting For?
If you're ready to smash it, we'd love to chat. Get in touch and let's start the conversation! 👋
Key responsibilities
- Ensure customers experience the best of EE during interactions.
- Assist customers with inquiries regarding bills, contracts, and smartphone features.
- Provide exceptional and personal service to customers.
- Actively participate in learning and training towards an NVQ.