Administration Support Apprentice

About the role

Administration Support Apprentice 🚀

Location: Workington 📍

Salary: In line with National Minimum Wage for your age 💰

Hours: 37 hours per week (part-time considered too! 😉)

Join a leading organisation dedicated to empowering young people and adults in the North West! 💪 We're passionate about helping people find jobs, upskill, and unlock new opportunities. Our mission is to build stronger communities by reducing inequalities and fostering healthier, safer, and more sustainable local economies. We inspire individuals to discover their purpose and reach their full potential – be bold, be relevant, be resilient! ✨

Your Role:

As an integral part of our busy Workington team, you'll be the go-to for essential administrative tasks. You'll support our existing teams with:

• Answering phones and making a great first impression 📞
• Greeting visitors with a smile 😊
• Keeping our digital records shipshape 💻
• Helping our Advisers get ready for appointments 📝
• Assisting with group work sessions 🤝

This is an awesome chance to gain hands-on experience in a dynamic office, pick up a ton of admin skills, and earn a formal Business Administration qualification! 🎓 We're all about long-term careers and internal growth, so if you're ready to learn and progress, this is the place for you. This role is initially for 18 months, with the exciting possibility of a permanent position if you nail your apprenticeship! 🎉

What You'll Bring:

• GCSEs in Maths and/or English at grade 4 or above (achieved or predicted) 📚
• A keen interest in or basic knowledge of Microsoft Office (Word, Excel, PowerPoint) 📊
• Fantastic communication skills 🗣️
• A grasp of good customer service and confident phone manners 🌟
• A genuine eagerness to learn and grow! 🌱

What We Offer:

• A generous 26 days of annual leave, increasing with your service (up to 33 days!) 🌴
• Enhanced sick pay and pension contributions to keep you secure 🏦
• Life assurance cover for peace of mind 🛡️
• Access to a supportive counselling service and a medical health plan ⚕️
• Flexible working options (mix of home and office, depending on your role and business needs) 🏠🏢

Ready to apply?

If you're a great fit and excited to join our team, click apply and we'll whisk you over to our website to complete your application! 👉

Key responsibilities

• Answering telephones
• Greeting customers
• Maintaining electronic records
• Supporting Advisers in their preparation for delivering customer appointments
• Supporting group work delivery

Skills